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This WhatsApp-based chatbot, developed by NANTECH Solutions, streamlines customer interaction by automating conversations and enabling actions like registrations, appointments, and more with ease. Integrated with Razorpay for payments and connected to the company’s CRM, it captures user data in real-time — reducing manual effort and ensuring smooth, efficient communication within a familiar chat interface.
We have developed a WhatsApp chatbot for one of our clients in the Learning Management System (LMS) space to simplify their student onboarding process. The chatbot allows students to quickly register for demo classes, interact in their preferred language, and complete the process without hassle. It is also integrated with a secure payment gateway, making fee collection seamless and efficient.
Once the payment is successfully completed, the student’s data and registration details are automatically stored in the CRM. This ensures that administrators have a clear and organized record of all student registrations, making it easier to manage, track, and operate without manual intervention.
Designed with a focus on simplicity, the solution is completely user-friendly and ensures an engaging experience for students while significantly reducing administrative effort.
Once the payment was successful, the chatbot sent an instant confirmation message and automatically updated the user's status in the CRM. This also triggered the delivery of relevant materials, links, or next steps—all within the same chat, creating a smooth, end-to-end experience.
To ensure smooth backend coordination, the system is designed to send instant notifications to the admin team whenever a payment is successfully completed via Razorpay. These real-time alerts enable staff to quickly verify registrations, track payment status, and take timely action if needed.This added layer of responsiveness and transparency ensures that every transaction is acknowledged, keeping the onboarding process efficient, organized, and error-free.
Please feel free to contact us and let us discuss over a cup of coffee
Second Floor, Rokhade Building,
Beside Sukruti Commerce College,
Shirur Park Main Road, Vidya Nagar,
Hubli. Karnataka 580021 , India.
